Contact & support

How to reach us, and what to include so we can help quickly.

Account holders

Signed-in users open a ticket from the support page in the dashboard. You can attach a specific conversion to the ticket with your explicit consent, and replies appear there and by email. Include the page URL, the time, and the error message if there was one. Never send passwords.

Everyone else

Public contact is not open yet. Sign in and open a support ticket from your dashboard — replies arrive there and by e-mail.

Privacy and data requests

Requests to export or delete your data can be made from account settings; the privacy policy explains what is stored and for how long.