SUPPORT

Contact & support

How to reach us, and what to include so we can help quickly.

Account holders

Signed-in users open a ticket from the support page in the dashboard. You can attach a specific conversion to the ticket with your explicit consent, and replies appear there and by email.

Everyone else

A public contact form and support address will appear here once message delivery is configured for this deployment. Until then, create an account and use the dashboard support page.

Privacy and data requests

Requests to export or delete your data can be made from account settings; the privacy policy explains what is stored and for how long.

Before you write

1

Check the file

Supported inputs are PNG, JPG and WebP up to 25 MB and 24.0 megapixels.

2

Check the FAQ

The FAQ covers posterised photos, thin lines and background removal.

3

Tell us what you saw

Page URL, time, and the error message if any. Never send passwords.